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SME Services

  • Servicios para Empresas

díxitos Marzo 2019

  • Service description

Imagen alojamiento servidorThis service allows the housing of a service that is owned by the user at the DPC of CESGA. This service is oriented to users with  a medium to high technical knowledge profile. As the server is not administered by CESGA, any activity on the system, except that of problems that may arise during the provision of service, will be charged for complete hours at established prices.

It is necessary to keep in mind that servers require periodic maintenance. Because of this, if the end user does not have the capacity and/or knowledge to do it by himself or herself, then  the user should contract the support service or delegate the task to another person or company.

The housed server will have an automatic monitoring service to alert the user of possible problems of loss of connectivity. 

The server housing service can be complemented with additional services (backups, detailed monitoring services, etc.).

The conditions included  in standard housing are:

  • redundant connectivity to RECETGA/RedIris/Internet,
  • uninterrupted power supply,
  • one (or more if needed) public IP address/es for access to /from the Internet,
  • total access by means of SSH or the Terminal Server  to the corresponding server,
  • restricted physical access to the server,
  • controlled temperature and humidity,
  • support technician during the installation (8h),
  • (Optional) perimeter firewall,
  • (Optional) back-up managed by CESGA, and/or
  • (Optional) detailed monitoring of services.

  • Service request 

This service is available for institutions that belong to the Galician University System (SUG), CSIC centres, R&D departments of institutions and/or public or private companies, and institutions and/or companies that participate in R&D&i activities with CESGA whenever they satisfy the adhesion criteria.

In order to request the service, complete the following Server Housing Service Form (Physical Server).  

  • Prices

The service cost takes into account the physical space occupied in the housing storage cabinet, the electrical power consumption of the hardware and the heating ventilation and air conditioning associated with said hardware (cooling, uninterrupted power supply), switch ports, and a minimum of 8 hours of support provided by CESGA technicians.

In each case, a specific offer will be provided according to the particular project requirements and conditions.

  • Policies of use

The following link describes the general acceptable use policy and is binding for all contractors of this service. Consult this information in "User Support".